When Lou started taking off-premise orders from his restaurant’s website, he expected success. The new channel boosted customer volume and profits. It also gave the place a modern touch. But while the new stream of guests helped his popularity, staff discovered a problem: their restaurant order …
Data in Action: Improving Your Speed of Service
Krista remembers the day they brought the second grill into their kitchen. It was an original decision for the restaurant. They'd been struggling with their kitchen processes to improve the speed of service. Initially, many wondered if it was the right way to go. Now, she'd hate to think where …
Time and Quality: Measuring Your Speed of Service
It's Tuesday night, and Hank's had a long day. A veteran of the restaurant business, he's lived through those shifts that swamp the kitchen. Tonight was fairly busy. Steady, he would say. With the lights turned off, the doors locked, and the air quiet, Hank runs one last check. In his back office, …
Spotlight On: Walk-On’s Bistreaux & Bar
Established in 2003 by two LSU basketball alumni, the Walk-On's Bistreaux and Bar team sought to blend excellent food with a game-day guest experience from the outset. They ran on a traditional restaurant set-up initially, using paper tickets and a strong creative vision. Soon, business picked up …
Smart Restaurant Analytics For Your Kitchen
When discussing kitchen technology, we often describe the need for "smart solutions." In other words, automated solutions that are easy to use, that integrate with your existing Point of Sale system and that streamline your kitchen processes. Indeed, ConnectSmart® Kitchen’s polished software and …
5 Best Practices for Restaurant Inventory Management
When strategizing for your restaurant, you need to know what's on hand to plan for the future. Restaurant inventory management is the process of analyzing your supply, economizing on what you've got, and using this data to make informed purchases. Effective inventory management is like a routine …
