No one wants to wait too long for their food. Caitlin didn't need a restaurant expert to tell her that. No one took the guest experience more seriously than her. So when her restaurant's cook times and customer satisfaction measures started slipping, she acted. The problem wasn't always clear. …
Real-Time Restaurant Order Tracking: An Off-Premise Solution
When Lou started taking off-premise orders from his restaurant’s website, he expected success. The new channel boosted customer volume and profits. It also gave the place a modern touch. But while the new stream of guests helped his popularity, staff discovered a problem: their restaurant order …
Restaurant Delivery: The Latest Tech Boom
According to the National Restaurant Association, 69% of adults said purchasing meals from take-out and delivery restaurants makes it easier for families with children to manage their day-to-day lives. It’s clear that consumers are increasingly relying on modern conveniences to fulfill their hunger …
Order Tracking in Restaurants: How ConnectSmart® Kitchen Can Help
Recent articles suggest off-premise dining is on the rise and restaurant operators are scrambling to find ways to maintain market share. Mobile ordering and delivery are conveniences that consumers are demanding in a tech-savvy world and, off-premise dining is becoming a way for operators to …