Whether or not you track it, your restaurant generates heaps of daily data. In your kitchen or "back-of-house," you get metrics like entree counts, cooking and grill-to-plate times. On the floor, there's the number of guests seated, table turn times and seating efficiency, collectively called "guest …
Restaurant Order Throttling: Balance On and Off-Premise Dining
No one wants to wait too long for their food. Caitlin didn't need a restaurant expert to tell her that. No one took the guest experience more seriously than her. So when her restaurant's cook times and customer satisfaction measures started slipping, she acted. The problem wasn't always clear. …
Real-Time Restaurant Order Tracking: An Off-Premise Solution
When Lou started taking off-premise orders from his restaurant’s website, he expected success. The new channel boosted customer volume and profits. It also gave the place a modern touch. But while the new stream of guests helped his popularity, staff discovered a problem: their restaurant order …
Data in Action: Improving Your Speed of Service
Krista remembers the day they brought the second grill into their kitchen. It was an original decision for the restaurant. They'd been struggling with their kitchen processes to improve the speed of service. Initially, many wondered if it was the right way to go. Now, she'd hate to think where …
Time and Quality: Measuring Your Speed of Service
It's Tuesday night, and Hank's had a long day. A veteran of the restaurant business, he's lived through those shifts that swamp the kitchen. Tonight was fairly busy. Steady, he would say. With the lights turned off, the doors locked, and the air quiet, Hank runs one last check. In his back office, …
Smart Restaurant Analytics For Your Kitchen
When discussing kitchen technology, we often describe the need for "smart solutions." In other words, automated solutions that are easy to use, that integrate with your existing Point of Sale system and that streamline your kitchen processes. Indeed, ConnectSmart® Kitchen’s polished software and …






