To say that the COVID-19 pandemic impacted the restaurant industry would be a gross understatement. As safety regulations took their toll on restaurants worldwide over two years, the industry had to readjust. Change was inevitable, from how establishments marketed themselves to how they refined …
Unsung Heroes: Why Our Support Services Team is Our Secret Weapon
Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …
QSR PAWtners Roundup
Happy #BringYourDogtoWorkDay! Here at QSR Automations, we're a pet-friendly office year-round and have been since we welcomed our employees to our brand new technology campus in October. Meet the first round of four-legged co-workers that join their owners regularly in the office, our …
Keeping Back of House Operations Front of Mind
A restaurant can’t function properly without the behind-the-scenes hustle and bustle, but staffing shortages are hitting back of house (BOH) operations hard. According to the 2022 State of the Restaurant Industry conducted by National Restaurant Association, roughly half of all operators say …
How to Strategically Plan Your Restaurant Renovation
A restaurant that becomes stale isn’t likely to attract diners. This is why it’s so important to switch it up every so often. Renovating may seem like a big step, but it helps to create a positive and attractive environment. It’s important to recognize, though, that you shouldn’t attempt a …
Up Your Off-Premise Game
Welcome to level 3 of “we’re taking this day by day”! As warmer weather approaches, and as the stats have shown, off-premise strategies are something restaurants need to add to their business playbook. Not only is it a profitable solution for an unpredictable future, but it’s not a player that would …