It’s no secret that kitchen chaos causes mistakes, but how much are those mistakes costing your business? The restaurant customer retention rate sits at about 30%, which means that 70% of customers don't come back to the same restaurant after visiting it once. To drive customer retention, …
Helping Employees of All Ages to Embrace New Tech
Tech has an increasing integral presence in the restaurant industry, as more and more operators turn to innovative solutions to achieve their business goals. Also entering the kitchen? Retirees. Experts predict over five million workers aged 65 and up will be joining the restaurant workforce within …
Happy Staff, Happy Guests
Hospitality in a Stressful Environment Overworked and tired staff will always have difficulty being on top of their game. Technology simplifies restaurant operations so employees can focus more on guest experience and less on the tactical side of the job. QSR Automations' ConnectSmart® platform …

How Kitchen Automation Can Maximize Restaurant Efficiency
The Industrial Revolution made people aware of the benefits of technology. Software and hardware are designed to make your life easier by performing a large volume of work in a small amount of time. As a result, you can focus on more complex activities that require specific human skills. The …
Culture Counts: Leveraging Technology to Improve Employee Satisfaction
When it comes to the restaurant industry, from dine-in to quick service and everything in between, there’s one universal truth: A business is only as good as its people. This has never been more true, as the industry continues to struggle with labor shortages and high turnover rates. While higher …

The Demand for Delivery: How to manage the new Amazon/Grubhub partnership
Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home. While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery …